Look at your most recent bill or speak to the previous occupier. If you are still unable to find the name of your Supplier than you should contact Transco on 0870 608 1524 (for Gas) and your Regional Electricity Company (for Electricity):
Region | Distribution Company | MPAS Number |
Eastern | EDF Energy | 0870 196 3082 |
East Midlands | Central Networks East | 0845 603 0618 |
London | EDF Energy | 0845 600 0102 |
North Wales, Merseyside and parts of Shropshire |
SP Manweb | 0845 270 9101 |
West Midlands | Central Networks | 0845 603 0618 |
North East | Northern Electric Distribution | 0845 601 3268 |
North West | United Utilities Electricity | 0870 751 0093 |
North Scotland | Scottish Hydro-Electric Power Distribution | 0870 900 9690 |
South Scotland | SP Distribution | 0845 270 9101 |
South East | Seeboard Power Networks | 0845 601 5467 |
Southern | Southern Electric Power Distribution | 0870 905 0806 |
South Wales | Western Power Distribution | 0845 601 5972 |
South West | Western Power Distribution | 0845 601 5972 |
Yorkshire | Yorkshire Electricity Distribution | 0845 330 0889 |
In the first instance you should complain to the Supplier. They should have a complaints procedure.If you are still not happy then you can direct your complaint to Ombudsman Services at www.ombudsman-services.org
VAT on electricity and gas for business is charged at the normal VAT rate applicable i.e. as of the 2nd April 2013 this rate is 20%. There are exceptions where businesses are charge VAT at a lesser rate (5%):